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portada Dealing With Difficult People (Hbr Emotional Intelligence Series) (in English)
Type
Physical Book
Author
Publisher
Year
2018
Language
English
Pages
156
Format
Hardcover
Dimensions
20.3 x 12.7 x 1.3 cm
Weight
0.30 kg.
ISBN13
9781633696105
Categories

Dealing With Difficult People (Hbr Emotional Intelligence Series) (in English)

Mark Gerzon (Author) · Tony Schwartz (Author) · Harvard Business Review Press · Hardcover

Dealing With Difficult People (Hbr Emotional Intelligence Series) (in English) - Review, Harvard Business ; Schwartz, Tony ; Gerzon, Mark

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Synopsis "Dealing With Difficult People (Hbr Emotional Intelligence Series) (in English)"

At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're dif

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