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Preventing & Managing Disruptive Passenger Behaviour (in English)
Philip N. Hardy
(Author)
·
Securicare International Limited
· Paperback
Preventing & Managing Disruptive Passenger Behaviour (in English) - Hardy, Philip N.
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Synopsis "Preventing & Managing Disruptive Passenger Behaviour (in English)"
A comprehensive and informative resource for cabin crew on commercial flights to help them positively intervene to prevent and manage passengers behaving unruly or being disruptive, aggressive or violent. It includes guidance on the international and local legislation that covers unruly/disruptive passenger management and advice on the actions and strategies that can be employed to de-escalate the behaviour and bring to a safe conclusion incidents that are a risk to the passengers, crew or the aircraft.
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All books in our catalog are Original.
The book is written in English.
The binding of this edition is Paperback.
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