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quality is personal,a foundation for total quality management (in English)
Harry Roberts
(Author)
·
Free Press
· Paperback
quality is personal,a foundation for total quality management (in English) - Roberts, Harry
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Synopsis "quality is personal,a foundation for total quality management (in English)"
In this penetrating guide to involving employees in the process of total quality management, the authors make the argument that "personal quality checklists"--by which employees monitor waste reducers and value adding activities in their immediate work environment--can significantly increase individual understanding of the general concepts and implementation of top quality management.
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All books in our catalog are Original.
The book is written in English.
The binding of this edition is Paperback.
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