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portada Can I Have A Word? Dealing with performance, behaviour or attitude in difficult situations. (in English)
Type
Physical Book
Language
Inglés
Pages
240
Format
Paperback
Dimensions
21.6 x 14.0 x 1.4 cm
Weight
0.31 kg.
ISBN13
9781913579494

Can I Have A Word? Dealing with performance, behaviour or attitude in difficult situations. (in English)

Sue Tonks (Author) · Ladey Adey Publications · Paperback

Can I Have A Word? Dealing with performance, behaviour or attitude in difficult situations. (in English) - Tonks, Sue

Physical Book

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  • Condition: New
It will be shipped from our warehouse between Monday, June 24 and Tuesday, June 25.
You will receive it anywhere in United States between 1 and 3 business days after shipment.

Synopsis "Can I Have A Word? Dealing with performance, behaviour or attitude in difficult situations. (in English)"

How many times have you heard the phrase "Can I have a word?" whether at work, school or home. How did it make you feel - anxious, nervous or downright fearful?What to say and what not to say in difficult conversations.Know which words cause power shifts.How to keep control without creating animosity, hurt or blame, andEstablish plans to prevent the same problem re-occurring.Maybe, as a manager, parent or teacher you have had to say these words? You may have struggled and been left baffled as you lost control of the conversation and worsened relationships.Sue... Sue Tonks, international leadership and management trainer, has developed magical and mind-blowing techniques to help you deal with these struggles AND now she shares them with you: "Can I Have A Word?" is written in a practical and fun way, with fabulous illustrations and video links to enhance your experience and achieve the results you want.

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All books in our catalog are Original.
The book is written in English.
The binding of this edition is Paperback.

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