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portada Catering and Convention Service Survival Guide in Hotels and Casinos (Tourism and Hospitality Management Collection) (in English)
Type
Physical Book
Author
Publisher
Year
2017
Language
English
Pages
234
Format
Paperback
Dimensions
22.9 x 15.2 x 1.2 cm
Weight
0.32 kg.
ISBN13
9781631575914
Categories

Catering and Convention Service Survival Guide in Hotels and Casinos (Tourism and Hospitality Management Collection) (in English)

Lisa Lynn Backus (Author) · Patti J. Shock (Author) · Business Expert Press · Paperback

Catering and Convention Service Survival Guide in Hotels and Casinos (Tourism and Hospitality Management Collection) (in English) - Backus, Lisa Lynn ; Shock, Patti J.

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Synopsis "Catering and Convention Service Survival Guide in Hotels and Casinos (Tourism and Hospitality Management Collection) (in English)"

The role of the catering and convention service manager (CCSM) is diverse and must juggle event components. This book imparts authors' in-depth knowledge of what a CCSM does, what emotional and technical skills are required, how to relate to planners, and execute contracts. It covers communication, food and beverage information, banquet service styles, menu planning, and event space setup standards. Included are best practices of working with nonprofits, social, wedding, association, corporate, VIP, celebrity events, and tradeshows. The authors also discuss how this industry operates within casino properties. Then, the revenue upsell opportunities for all stakeholders, industry accounting, and the paperwork that pulls it all together.

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The book is written in English.

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