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Customer Delight 365: Daily Inspiration for the Customer Service Professional (in English)
Brian Monahan
(Author)
·
Independently Published
· Paperback
Customer Delight 365: Daily Inspiration for the Customer Service Professional (in English) - Monahan, Brian
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Synopsis "Customer Delight 365: Daily Inspiration for the Customer Service Professional (in English)"
Customer Delight 365, a book of wise quotations, personal insights and practical applications, was created after author Brian Monahan experienced a delightful hospitality-industry conference.Brian, who has served the hospitality industry for more than 20 years, shares his tremendous passion for creating memorable customer-service experiences for his clients.His aspiration is for businesses and customer-service professionals to join forces to create an inspired vision for customer service: Customer Delight."This book isn't just a collection of quotations. It's a collection of applications and implementations that you can read, examine and put into action," says Don the Idea Guy in the book's Foreword.The impact of this book is super-powered when you share the quotations and messages with your colleagues in the customer-service industry. Together, you will serve up Customer Delight!
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All books in our catalog are Original.
The book is written in English.
The binding of this edition is Paperback.
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