Name: essentials of business process outsourcing
Price: 38.50 USD
Availability: InStock
Author: thomas n. duening, rick l. click
ISBN: 9780471709879

portada essentials of business process outsourcing

Type

Physical Book

Publisher

wiley

Author

thomas n. duening, rick l. click

Pages

230.00

ISBN

0471709875

ISBN13

9780471709879

Synopsis "essentials of business process outsourcing"

this book will provide the fundamentals of business process outsourcing for the busy executive who needs to get up to speed. it will have such features as checklists, tips and techniques, and case studies. it will look at the following: (1) identifying and selecting outsourcing opportunities, (2) managing the costs of bpo, (3) choosing vendors, (4) handling contracts, (5) managing the transition to bpo, (6) managing the buyer-vendor relaitonship, (7) infrastructure needs and considerations, and (8) risks and migitation strategies.