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portada How to eat an Elephant: A Slice-By-Slice Guide to Total Quality Management - Third Edition (in English)
Type
Physical Book
Publisher
Author
Year
2004
Language
English
Pages
212
Format
Paperback
ISBN
1903500117
ISBN13
9781903500118
Edition No.
3
Categories

How to eat an Elephant: A Slice-By-Slice Guide to Total Quality Management - Third Edition (in English)

John Gilbert (Author) · Liverpool Academic Press · Paperback

How to eat an Elephant: A Slice-By-Slice Guide to Total Quality Management - Third Edition (in English) - John Gilbert

Physical Book

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Synopsis "How to eat an Elephant: A Slice-By-Slice Guide to Total Quality Management - Third Edition (in English)"

The enormous challenge of implementing Total Quality Management -- the continuous improvement of all aspects of an organisation -- has been likened in scale to the task of eating an elephant. It cannot be done with one bite, but requires the elephant to be divided into digestible slices. So too with Total Quality Management: implementing improvement in any organisation requires a step-by-step (or slice-by-slice) approach. This easy to read, practical and entertaining book details some 96 topics, or 'slices', essential for the successful introduction and maintenance of Total Quality Management and a Total Quality Culture in any organisation. READERSHIP: Students and organisations practising or introducing total quality management.

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