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learning to run - a guide to business process re-engineering (in English)
David Broadbent
(Author)
·
Grosvenor House Publishing Limited
· Paperback
learning to run - a guide to business process re-engineering (in English) - Broadbent, David
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Synopsis "learning to run - a guide to business process re-engineering (in English)"
David Broadbent presented a number of theories round a case study at the OMG 'BPM Think Tank' in November 2008 in Putten, Netherlands. The main points were that lots of organisations suffer from some or all of the following: - No Cross-functional communication or co-operation. - No understanding of the end-to-end process - No ownership of the end-to-end process - Blame culture - Silo mentality - Resistance to change - Lack of process capability maturity to actually implement change A number of those present suggested that David put his theories on culture being seen as an afterthought into a book.
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All books in our catalog are Original.
The book is written in English.
The binding of this edition is Paperback.
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