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Service Quality Assessment of Higher Education Institutes (in English)
Vinod Patel
(Author)
·
Baxis Kumar Patel
(Author)
·
LAP Lambert Academic Publishing
· Paperback
Service Quality Assessment of Higher Education Institutes (in English) - Patel, Baxis Kumar ; Patel, Vinod
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Synopsis "Service Quality Assessment of Higher Education Institutes (in English)"
This book covers services quality assessment of Selected Indian Higher education institution by using one of the standard scales of service quality measurement SERVQUAL, developed by A. Parasuraman, Valarie A. Zeithaml and Len Berry. This book is a representation of systematic investigation undertaken during obtaining research degree with its prespecified scope. This book is comprised of seven chapters.
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All books in our catalog are Original.
The book is written in English.
The binding of this edition is Paperback.
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