Share
Smart Services: Artificial Intelligence in Service Systems (in English)
Amorim, Marlene ; Cohen, Yuval ; Reis, João (Author)
·
Mdpi AG
· Hardcover
Smart Services: Artificial Intelligence in Service Systems (in English) - Amorim, Marlene ; Cohen, Yuval ; Reis, João
$ 51.20
$ 73.14
You save: $ 21.94
Choose the list to add your product or create one New List
✓ Product added successfully to the Wishlist.
Go to My WishlistsIt will be shipped from our warehouse between
Friday, May 24 and
Monday, May 27.
You will receive it anywhere in United States between 1 and 3 business days after shipment.
Synopsis "Smart Services: Artificial Intelligence in Service Systems (in English)"
This special issue contains 11 papers dealing with various aspects related to the usage of artificial intelligence in service provision. The Special Issue includes a broad range of papers covering recent applications of AI and new technologies across service businesses. The papers cover managerial and customer challenges, technologies, service robotics and research trends. Overall, the Special Issue offers knowledge for advancing the adoption of AI in services and inspiring managerial decisions and innovation in the fields of: service systems, smart service, service digitization, customer interactions, artificial intelligence, emotion detection, servitization, service robots and digitalization.
