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Supreme Art: 50 Best Practices in Customer Care (in English)
Juan Carlos Jiménez
(Author)
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Createspace Independent Publishing Platform
· Paperback
Supreme Art: 50 Best Practices in Customer Care (in English) - Jimenez, Juan Carlos
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Synopsis "Supreme Art: 50 Best Practices in Customer Care (in English)"
This book helps you understand the difference between "customer care" and "customer service" using a unique vision, called "Supreme Art". This concept enables you to take care of your customers with the highest sense of dignity and passion, using ongoing training as an essential part of its fundamental nature. Using this perspective, Juan Carlos Jimenez offers 50 specific techniques that will facilitate the implementation of personal and professional excellence, while taking into consideration that "to serve a customer well requires a great investment of energy, which translates into emotional wear and tear". Applying and renewing these best practices in customer attention on a daily basis is the most effective method of boosting the mind and keeping it strong. "Supreme Art" is a practical guide that can be used individually or in teams, to dramatically improve the quality of customer care and service in the short term.
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All books in our catalog are Original.
The book is written in English.
The binding of this edition is Paperback.
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