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Thanks for Coming in Today: Creating a Culture Where Employees Thrive & Customer Service Is Alive (in English)
Charles Ryan Minton
(Author)
·
Lioncrest Publishing
· Paperback
Thanks for Coming in Today: Creating a Culture Where Employees Thrive & Customer Service Is Alive (in English) - Minton, Charles Ryan
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Synopsis "Thanks for Coming in Today: Creating a Culture Where Employees Thrive & Customer Service Is Alive (in English)"
By providing your customers and guests with an unforgettable experience, your business can build customer loyalty and gain an edge over your competition. But what most managers forget is that great customer service starts with happy employees. To take your organization to the next level, you need to work from the inside out. In Thanks for Coming In Today, Charles Ryan Minton, president of CRM Hospitality and Consulting, shows you how to build and retain an all-star customer service team by establishing an environment in which employees can thrive. He explains how to empower your staff so that they can turn complaints into kudos, identify potential problems before they occur, and make even the minutest detail of a patron
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All books in our catalog are Original.
The book is written in English.
The binding of this edition is Paperback.
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