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portada The Buzz: 50 Little Things That Make a Big Difference to Worldclass Customer Service (in English)
Type
Physical Book
Language
English
Pages
228
Format
Paperback
Dimensions
21.6 x 13.8 x 1.0 cm
Weight
0.16 kg.
ISBN
1857883470
ISBN13
9781857883473
Edition No.
1

The Buzz: 50 Little Things That Make a Big Difference to Worldclass Customer Service (in English)

David Freemantle (Author) · Nicholas Brealey Publishing · Paperback

The Buzz: 50 Little Things That Make a Big Difference to Worldclass Customer Service (in English) - Freemantle, David

Physical Book

$ 19.36

$ 32.27

You save: $ 12.91

40% discount
  • Condition: New
Origin: United Kingdom (Import costs included in the price)
It will be shipped from our warehouse between Tuesday, June 04 and Thursday, June 13.
You will receive it anywhere in United States between 1 and 3 business days after shipment.

Synopsis "The Buzz: 50 Little Things That Make a Big Difference to Worldclass Customer Service (in English)"

Energize and inspire customer service - create The Buzz!Customers are key to your success. Make a big difference to them by taking care of the little things that matter - this book contains 50 tips and techniques to create a Buzz that delivers world-class customer service. In his punchy, accessible guide, well-known author David Freemantle offers simple, helpful advice on forming strong bonds with your clients. Create a Buzz for customer care throughout your company and inspire everyone to Make A Difference (perhaps even form a M.A.D. group!). Inject energy, vitality and warmth into your customer relations; create a Buzz and reap the rewards.

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All books in our catalog are Original.
The book is written in English.
The binding of this edition is Paperback.

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