Share
The Relationship Advantage: Information Technologies, Sourcing, and Management (in English)
Thomas Kern; Leslie P. Professor Willcocks (Author)
·
Oup Oxford
· Hardcover
The Relationship Advantage: Information Technologies, Sourcing, and Management (in English) - Thomas Kern; Leslie P. Professor Willcocks
$ 309.43
$ 386.79
You save: $ 77.36
Choose the list to add your product or create one New List
✓ Product added successfully to the Wishlist.
Go to My WishlistsIt will be shipped from our warehouse between
Monday, June 10 and
Tuesday, June 11.
You will receive it anywhere in United States between 1 and 3 business days after shipment.
Synopsis "The Relationship Advantage: Information Technologies, Sourcing, and Management (in English)"
The relationship in information technology (IT) outsourcing determines the difference between a successful, a less successful, and a failing outsourcing deal. IT managers will commonly spend seventy per cent of their time on making the client-supplier relationship work, while thirty per cent of their time will focus on the contract, personnel, and problem issues. Longitudinal research into Xerox's global, British Aerospace's total,ESSO's selective, British Petroleum's alliance, and the UK Inland Revenue's public sector outsourcing deals highlights relationship practices and recurring post-contract management issues that demand careful attention and management. By use of novel cliebt-supplier relationship framework developed from transaction cost, relational contract, nad interorganisational relationship theory, the authors carefully amalyse these five longitudinal case studies and identify what the key dimensions of an outsourcing relationship are. Together the framework and the case studies provide a number for both practitioners and academics on how to achieve a relationship advantage.
- 0% (0)
- 0% (0)
- 0% (0)
- 0% (0)
- 0% (0)
All books in our catalog are Original.
The book is written in English.
The binding of this edition is Hardcover.
✓ Producto agregado correctamente al carro, Ir a Pagar.