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Understanding Retail: For Customer Service Associate (in English)
Jesús Salinas Sumano
(Author)
·
Ravindranathan Thangadurai
(Author)
·
Notion Press
· Paperback
Understanding Retail: For Customer Service Associate (in English) - Suma M a ; Dr N V R Nathan
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Synopsis "Understanding Retail: For Customer Service Associate (in English)"
Organized retail has over 4.2 million front-end retail staff and over 42 million in the unorganized sector in India. Over 70% retail front-end staff are neither trained nor aware of all retail terminologies or handling of the customer. This book gives the reader a complete understanding of retailing in the modern era and how to be a part of the retail front-end to support the retail business. Knowledge is power and this book can empower understanding of the retail sector and various formats of retailing in India.
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All books in our catalog are Original.
The book is written in English.
The binding of this edition is Paperback.
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