Share
Zendesk for Customer Service agents: How to solve tickets in Zendesk Support (in English)
Nils Rebehn
(Author)
·
Independent Publishing Network
· Paperback
Zendesk for Customer Service agents: How to solve tickets in Zendesk Support (in English) - Rebehn, Nils
$ 7.88
$ 9.99
You save: $ 2.11
Choose the list to add your product or create one New List
✓ Product added successfully to the Wishlist.
Go to My WishlistsIt will be shipped from our warehouse between
Monday, May 20 and
Tuesday, May 21.
You will receive it anywhere in United States between 1 and 3 business days after shipment.
Synopsis "Zendesk for Customer Service agents: How to solve tickets in Zendesk Support (in English)"
Everything you need to know to solve tickets in Zendesk. Get started with Zendesk(c) with this easy-to-read book. This book is for beginners-no technical background required.Do you need to learn Zendesk for your job?You want to use Zendesk but don't know where to start?Are you getting lost in the documentation?This book is based on the best-selling course "Zendesk for Customer Service Agents".Learn everything you need how to work on and solve tickets in Zendesk. It takes you from the basics to all the things agents need in their daily work. The chapters are in an order that makes sense and builds on what you learn at each step.You will learn aboutZendesk basics and the user interfaceWhat tickets are and where they come fromHow to work with tickets and respond to customersHow to solve email ticketsZendesk productivity tips and best practicesThe author worked at Zendesk for five years before starting Guidoo Services(TM)-an official Zendesk partner specialised in implementing Zendesk for companies. He trained over 1.000 students in person and thousands more virtually through his online courses.
- 0% (0)
- 0% (0)
- 0% (0)
- 0% (0)
- 0% (0)
All books in our catalog are Original.
The book is written in English.
The binding of this edition is Paperback.
✓ Producto agregado correctamente al carro, Ir a Pagar.
